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TITLE: Unit Secretary
CLASSIFICATION: Administrative Support Worker III
SALARY RANGE: $14,865.00 - $22,510.00
SUPERVISOR: Montgomery County Director
DEFINITION:
This is responsible administrative work
involving varied duties concerning the program in which the employee is
assigned. Primary assignment is with client records, employee may also
be assigned to perform duties in other departments/satellite offices.
DESCRIPTION OF DUTIES:
Provide front desk coverage.
Greet clients in a courteous and
professional manner, providing them any assistance needed.
Oversee the clients' signature on the
sign-in log for appointments and verify insurance and address changes.
Assign new case numbers and put together
records for new clients and readmissions.
Complete insurance claim forms for
services and obtain appropriate signatures on all insurance claim forms.
Complete all receipts from clinicians'
directive memos.
Use Front Desk to make client appointments
and to enter rescheduled appointments.
Enter client profiles in the ECHO system.
Prepare a copy of scheduled appointments
for appropriate staff.
Prepare intake packets for daily
appointments.
Pull charts for appointments for the
following day.
Prepare records requests on inactive
clients for next day appointments.
Deliver charts to appropriate units
and collect charts at the end of each work day.
Pull charts during the day as needed.
Maintain charts for correctness and
completeness including recording appointments and filing notes and
correspondence in charts.
Prepare and handle all outgoing
correspondence for mail such as, disability requests and other
agencies' requests for designated programs.
Perform inactive Administrative
Reviews on cases being closed from designated programs.
Perform review on open cases every six
months if applicable.
Assist with correction of chart
deficiencies noted in administrative/clinical reviews.
Screen calls and take messages.
Balance money and receipts at the
beginning of each business day.
Type as needed.
Distribute mail to assigned staff.
Provide secretarial coverage for
satellites when needed.
Work evening clinic as scheduled.
Prepare billing forms for doctors.
Perform other related duties as
requested by supervisor.
REQUIREMENTS:
Working knowledge of office practices.
Ability to work independently or with
a group.
Familiarity with principles and
practices of medical records.
Excellent interpersonal skills and ability
to communicate in a courteous manner with all persons, both personally
and in writing.
Ability to relate well to the public, in
person or on the telephone, in a pleasant manner.
Basic computer skills including some word
processing/basic typing skills.
QUALIFICATIONS:
Graduation or its equivalent from high
school, including or supplemented by courses in secretarial business
practices, typing, computer and office equipment.
Revised May,
2009 |
